Frequently asked questions

Family Harbor is a cozy shared organizer for families. It combines a shared family calendar, Kanban tasks, a shopping list with pantry tracking, a meal planner with recipe book, wellness tracking (water, sleep, mood) and a private family chat — wrapped in a playful harbor that reflects your family's real care. No ads, no data selling.

Yes — during the public alpha everything is free, with no ads and no data selling. A premium subscription tier is on the public roadmap, and early-access families will always keep the core family features.

Today Family Harbor runs as a web app on desktop, tablet and mobile browsers at familyharbor.app. Native iOS and Android apps are the next milestone on the public roadmap.

It means the core family flows — calendar, tasks, shopping, meals, wellness, chat — are usable today, and the team ships a polish update every week. You may meet rough edges; when you do, tell us via the in-app feedback or Discord.

A small Slovak studio Papolo s. r. o. from Žilina (IČO 55542883). We build in the open with an honest public roadmap and we use the app with our own families every day.

The app and this site speak 14 languages: Slovak, English, Czech, Polish, Hungarian, Spanish, French, Italian, German, Swedish, Finnish, Norwegian, Danish and Portuguese. You can switch the language in the app and on any help page.

Open familyharbor.app/app and sign up with e-mail. After onboarding you can invite your family — see the Getting started wiki guide for the full walkthrough.

Use the Forgot password link on the login screen. You will receive a reset e-mail. If it does not arrive within a few minutes, check the spam folder; if it is still missing, write to support@familyharbor.app.

Yes. Sign in with the same account on any browser or device — your family harbor follows you. Offline-first caching keeps recent data readable even without a connection.

Open Settings → Privacy Center → Delete account in the app. Deletion is available directly in-app — no e-mail needed. Details and what happens to shared family data are described on the account deletion page.

Go to Family settings → Invite and share the invite link or code. When the person joins, they pick a role and avatar, and immediately see the shared calendar, tasks and shopping list.

Yes. Family members use managed profiles with roles, avatars and shared visibility — designed so kids and adults can both use the flows. A parent manages the profile settings.

Every family member is part of the harbor crew: the Captain manages the family and settings, and other roles see the shared plan and take over chores. Roles decide what a member can view and manage.

You can leave a family from Family settings; your personal data stays with your account. You can then accept an invitation to another family — one account can switch harbors.

Every family member sees one shared calendar. The weekly journey view shows who has what going on, and events can be dragged between days. See the shared calendar guide.

Yes — create an event as recurring and it auto-expands into the calendar (every week, every other week, and so on). Editing one occurrence edits just that one; editing the series edits them all.

Every chore on the Kanban board has an owner — the crew member responsible for moving it to Done. You can filter the board by owner so everyone sees exactly their missions.

The whole family adds items to one shared list; anything checked off is bought for everyone. Receipt scanning and unit prices help you compare prices, and regional price hints warn about odd prices. See the shopping & pantry guide.

The pantry remembers what you have at home. When you plan meals, the planned ingredients land on the shopping list automatically — minus what your pantry already contains.

Plan a whole week on the 7-day × 3-meal grid using recipes from your family recipe book. Calorie summaries keep the week balanced, and mealtimes are calendar-aware.

Water, sleep and VibeCheck mood today — plus habit tracking, a Pomodoro focus timer and workout templates. Everything is gentle by design: see the wellness trackers guide.

A tiny harbor that reflects what your family actually does: chores fill the boat with cargo, drinking water grows the garden, and the family mood shapes the weather. It is care made visible — not a guilt machine.

No. There are no punishing streaks and no dark patterns. Miss a day, the harbor simply waits for you. Progress in Family Harbor is about shared care, not pressure.

Real family actions earn XP, coins, badges and achievements, and the family leaderboard shows a weekly podium. It is a shared, friendly layer on top of real household work.

Yes. The chat is a private household chat — only your family members can read it. No ads, no data selling, no outside audience.

Yes — messages can be reported and blocked, and managed profiles let parents guide younger crew members. Reports reach the support team for review.

Family Harbor is GDPR-native: privacy is a first-class feature. No ads, no data selling, no dark patterns. The full details are in the Privacy Policy.

Open Settings → Privacy Center in the app and request a full data export. You will receive your family's data in a machine-readable format.

Access, rectification, export, restriction and deletion — all honored, most of them directly in-app via the Privacy Center. Privacy requests: privacy@papolo.sk, answered within 30 days.

Write to support@familyharbor.app or join the family community on Discord. Tips for a great bug report are on the support page.